Privacy Policy
At Drive Global Network PTE. LTD., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website and services. By using our website, you agree to the practices described below.
Information We Collect
When you browse or make use of our services, we may collect both personal and technical information.
Personal information you provide may include your name, email address, phone number, billing and shipping addresses, and payment details.
We also automatically collect non-personal data, such as your IP address, device type, browser information, time spent on the site, and your activity across pages. This is done to improve functionality and user experience.
We use cookies and similar tracking technologies to personalize content, remember preferences, and analyze traffic. You may control or disable cookies through your browser settings at any time.
How We Use Your Information
The information we collect is used for purposes including:
- Processing and fulfilling orders
- Providing customer service and responding to inquiries
- Sending order updates and important service messages
- Sharing relevant promotional or marketing content (only if you opt in)
- Analyzing website usage and improving our services
- Preventing fraud and maintaining security
- Complying with legal obligations and internal policies
We only process your data when there is a legitimate reason to do so, and only to the extent necessary.
Sharing Your Information
We do not sell or rent your personal information to third parties.
However, we may share your data with service providers that support our operations—such as payment processors, shipping providers, customer service platforms, and analytics tools. These providers are bound by confidentiality agreements and are authorized to use your data only as necessary to provide their services to us.
We may also disclose your information when legally required to do so or when necessary to protect our rights, users, or the public.
Data Security
We implement a range of technical and organizational measures to keep your personal information secure. These include secure data transmission (SSL), restricted access controls, firewalls, encryption, and regular monitoring of our systems.
While we take data protection seriously, no system can be completely secure. We encourage you to use strong passwords and take steps to protect your personal information when using our site.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal or reporting obligations. When your information is no longer required, it will be securely deleted or anonymized.
Your Rights
Depending on the laws applicable to you, you may have rights to:
- Access the personal data we hold about you
- Request corrections or updates
- Withdraw consent for marketing communications
- Request deletion of your personal information
- Object to or restrict certain types of processing
To make any such requests, please contact us at [email protected]. We will respond promptly and in accordance with applicable data protection laws.
Cookies
Cookies help us deliver a smoother and more customized user experience. We use them to remember preferences, measure performance, and analyze visitor behavior.
You may choose to disable cookies via your browser, though this may affect some site functionality.
External Links
Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We recommend reviewing their respective privacy policies before providing any personal data.
Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have received personal information from a child, we will take steps to delete it as soon as possible.
International Users
Your information may be processed and stored on servers located in regions outside your local jurisdiction. By using our services, you consent to this transfer and processing of your data, in accordance with this policy.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our services or applicable laws. Updates will be posted on this page, and when significant, we may notify you directly. Continued use of our website after such changes constitutes your agreement to the revised terms.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, you may contact us at:
Drive Global Network PTE. LTD.
Email: [email protected]